
KITESURF POLICY
Refund policy
In case of unfavourable weather conditions, we will do our best to reschedule your lesson or rental based on both your availability and ours. If rescheduling is not possible, we will provide a full refund for any remaining sessions. We cancel lessons or rentals in the event of thunderstorms. However, they will still take place in the rain.
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We also reserve a time slot specifically for you. An instructor will be present at your appointment, which is why no refund will be issued if you do not show up after confirming your attendance the day before.
Please arrive on time for your booking. Any delay will shorten your session accordingly, as we must respect the schedule of other participants. Lost time cannot be made up or refunded. Additionally, no time credit or refund will be granted if you are unable to complete the full duration of your session.

E-FOIL POLICY
Refund policy
In case of unfavourable weather conditions, we will do our best to reschedule your lesson or rental based on both your availability and ours. If rescheduling is not possible, we will provide a full refund for any remaining sessions. We cancel lessons or rentals in the event of thunderstorms. However, they will still take place in the rain.
​
We also reserve a time slot specifically for you. An instructor will be present at your appointment, which is why no refund will be issued if you do not show up after confirming your attendance the day before.
Please arrive on time for your booking. Any delay will shorten your session accordingly, as we must respect the schedule of other participants. Lost time cannot be made up or refunded. Additionally, no time credit or refund will be granted if you are unable to complete the full duration of your session.